28 June, 2009
Next I'll be exploring animoto mashups with D*P*C, Townsville City Libraries Learning 2.0 program.
Casey and Savastinuk’s article contains some key phrases that provide clear goals for Web 2.0 technology application in libraries. They present Library 2.0 as ‘service for the next-generation library’, ‘the new model for library service’ and as embracing ‘user-centred change’ (Casey and Savastinuk, 2006, p.1). The Library 2.0 model embraces users participating in and driving change. Web 2.0 developments have allowed the rapid creation and uptake of collaborative library services, including virtual reference (Ask-a-Librarian), versatile OPAC interfaces and bookclub blogs.
The authors are clearly well-versed in Web 2.0 technologies and Library 2.0 services, reporting their findings for the professional Library Journal audience, with many avenues for further investigation. Citations are used throughout the article to illustrate points made, while three key readings and seven blog links are supplied on the final page, along with fourteen links to Web 2.0 tools.
Of particular interest is the authors’ observation that libraries have generally focused their services on known clients because of the perception of library as physical space, as well as the constraints of funding and that physical space. Library 2.0 allows a widening of this focus to include virtual clients and not-yet clients. A combination of physical and virtual services will reach more people in the community, thus strengthening the client base and viability. Such services may include online request and home delivery of books, online database access (through State and public libraries) and library blogs. Libraries themselves rely on ‘high levels of user participation to expand the value of the product’ (Casey & Savastinuk, 2006, p.2). Libraries must then work with Web 2.0 tools to meet and extend client information needs, beginning with participation in a 23 Things program.
As clients (virtual and physical) assume a greater participatory role in library services, with Library 2.0 they are able to tailor services to best meet their needs. The authors note that to achieve this standard, librarians must routinely elicit client feedback, to ‘harness our customer’s knowledge to supplement and improve library services’ (Casey & Savastinuk, 2006, p.2). Spencer and Hughan (2008, p. 13) reinforce collaboration as they found 'the evidence base needs to be developed' because the development of podcasts in libraries appeared to have been 'based largely on assumptions', with little evidence gathered on users' evaluation of the service. Amery (2008) notes on forum, however, the changes made to Charles Sturt University libraries after consultation with clients through online surveys, including increasing hours for the 1800 help desk.
In a surprising twist for libraries struggling with limited budgets and IT staff, the delivery and utilisation of Web 2.0 technologies for the Library 2.0 model can be relatively inexpensive. Many libraries have embraced free sites like flickr, PBWiki and Google Maps on their websites to value add to their service. As more clients push the boundaries of the physical library, librarians must reconsider 'what works best in meeting new challenges in a changing... world' (Harris, 2006, p.53). Harris terms this the 'digitally reshifted ... library' (2006, p. 52).
This article successfully emphasises the key elements of a Library 2.0 model; a physical or virtual service ‘that successfully reaches users, is evaluated frequently, and makes use of customer input’. Client engagement with all aspects from feedback to data contribution (blog comments, catalogue reviews, flickr photographic images, database information, etc.) will confine the old image of library-as-physical-space to the archives and ensure the further growth of Library 2.0. Balling, Henrichsen and Skourig (2007, p. 63) suggest that the physical library desk 'has interfered with the dialogue'. They state (p. 62) that 'there is no desk on the web'.
As the authors conclude, ‘through collaboration with staff and users, (each library) will be able to develop a clear idea of how this model will work for (their) organisation’ (Casey & Savastinuk, 2006, p.5).
Amery, K. (2008, 26 August). Why should I bother with the library survey? Does anything change? Message posted to CSU General Forum, archived online.
Balling, G., Henrichsen, L.A. & Skourig, L. (2007). Digital reading groups. New Library World. 109(1/2), 56-64. Retrieved 20 August, 2008 from Emerald Xtra database.
Casey, Michael E. & Savastinuk, Laura C. (2006, September). Library 2.0: Service for the next–generation library. Library Journal. Retrieved 27 June, 2008 from Library Journal website: http://www.libraryjournal.com/article/CA6365200.html?q=Library+2%2EO.
Harris, C. (2006). School library 2.0: Say good-bye to your mother's school library. School Library Journal. 52(5), 50-54. Retrieved 20 August, 2008 from EbscoHost database.
Spencer, A. & Hughan, C. (2008). Podcasting: A fad with a future? Proceedings of the Beyond the Hype: Web 2.0 symposium, Australian Library and Information Association, Brisbane, Queensland, Brisbane, Queensland, 1-2 February, 2008. Retrieved 26 August, 2008, from Australian Library and Information Association website: http://www.alia.org.au/groups/quill/papers/spencer.paper.pdf
The reader can read online and/or create online. It's storywriting Web 2.0. As they work they will gain understanding and skills in the capabilities of information communication technologies (ICTs) and be able to apply this in their informational and communication work.
Even considering the basics: what is a hyperlink? what is an anchor? Use of the hypertext media will also give Librarian 1.0 an insight into how 21st century clients gather and process their information. Explore.
Wacky Web Tales on Education Place: http://www.eduplace.com/tales/
The Neverending Tale: http://coder.com/creations/tale/
Even Victoria Police want your hypertext choose-your-owns:
Joel and Cat set the story straight: http://www.joelandcat.com/About.htm - the website on which virtual readers were invited to contribute a few lines each in a shared story that mirrored the tandem story captured in the book written collaboratively between Nick Earls and Rebecca Sparrow (probably using some email communication). Entrants wrote online or sent SMS.
Penguin certainly reached out to their client base on their own turf.
Previously you were restricted to your own fridge!
Magnetic Poetry Shop. (2008). Kids Stuff. Retrieved 22 August, 2008 from Magnetic Poetry website: http://www.magneticpoetry.com/search.asp.
Pearce, J. (2006). User collaboration in websites. National Library of Australia Staff Papers. Presented at Framing the Future, ARLIS/ANZ Conference, 21-23 September, 2006. Retrieved 22 August, 2008 from National Library of Australia website: https://www.nla.gov.au/nla/staffpaper/2006/jpearce1.html.
Within Spydus and Aurora LMS, library members can submit reviews online for the catalogue so that function within LT is not so necessary for me. The fact that they link it to the catalogue at Kingston, though, allows them to provide members with access to virtual lists of similar books, books by the same author, etc. I've added the widget (easy, peasy), but only with my current read of the moment. I might have a look at Shelfari and the others too.
Especially Del.icio.us. My favourites list is just way out of hand at my desk.
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Blowers, H. (2006, 3 September). #11: A thing about LibraryThing. Entry posted to PLCMC Learning 2.0 blog. Retrieved 26 August, 2008 from blog: http://plcmclearning.blogspot.com/2006/09/11-thing-about-librarything.html.
So, I'm in delicious and I found that a handful of others had already saved wordbox to their delicious favourites. Stunning. I've tried to add the network badge but am having trouble. Work on that. I'm librarianalison over there too.
I have a lot more favourites to add, but this is going to be extremely useful because of its portability.
Started exploring Technorati. Interesting. Searching on 'bookmobile' elicits some 203 random results, whereas an advanced search using 'libraries' as a search term narrowed results to 3 more relevant articles.
You will find ways to implement 2.0 technologies and applications into your library service.
25 June, 2009
I've subscribed to 11 feeds in Bloglines; those with an Arts focus, to our Learning 2.0 programs, colleagues' blogs and a whimsical inclusion (wish jar):
Articulate, Bloglines , CityLibrariesLearning - discover*play*connect, Dictionary.com Word of the Day, Kaptain Keil - Ponderer Extraordinaire,
Leftwinglibrarian's Blog, OPAL Training, Quilterjo Learns New Things...,
Skerricks, Unshelved and Keri Smith's wish jar.
The value of having relevant news pushed to your desktop is immeasurable today when we are overloaded with information delivery from all corners. As a ref. librarian I would compile a list of relevant feeds to keep current professionally, and to add to my toolkit. For my account I extracted URLs from my random Favourites list, from the participants' list on these 2.0 programs, and from suggestions (ABC blogs > Articulate).
Suggestions for follows: OPAL training and Unshelved (useful and so true, in turn).
23 June, 2009
21 June, 2009
I've found bands do well on MySpace, check Bridezilla. And Operator Please, discovered via their MySpace weren't they? - are in both places. It's a place of promotion, so you'd have to utilise it in a library somehow. I've seen too many media articles recently using someone's Facebook site as a source of information, like their relationship status or whatever. Certain magazines could do a double spread derived from that status inf. But then, I've found a more sophisticated Facebook site: Deakin. I have a lot of exploring to do. And yes, I found here that Boroondarra and Deakin were two early adopters of Facebook.
Boomerang Books is on Facebook, with author William Kostakis as moderator.
Use FB to keep current on conference discussions: IFLA 2010.
I like Facebook over MySpace aesthetically. The page looks cleaner. Lots more exploration required to determine applicability and ability for outreach.
Update after our team meeting 25/6 - Warren brought this up. There will be a hash tag (#) promoted for the conference, and networking enabled. What a vibe.
20 June, 2009
I've used The Outsiders to teach the concept of autobiographical writing. Reading the novel led me to read Gone With The Wind and seek out Robert Frost's poetry.
I like Antioch Uni's model for staff procedures because you can track changes which is essential for recordkeeping.
The wikipedia entry for this geographical region is comprehensive and accurate with good links to respected sites, and I suspect was written by someone in Council.
First wiki on Mary's list I revisited was SLQ's Library 2.0 site - an incredibly comprehensive compilation of information from the Emerging Technology and New Media sessions. Following a link within I was led to two sites which provided information I can use for a work project.
SJCPL's subject guide wiki is attractive and thoughtfully compiled. A great ref. guide for browsers in so many areas. It combines weblinks, info text, collection suggestions with images and community information.
Library Success: A best practices wiki is too heavily text based in comparison, but is packed with practical information and guidance. It's still a work in progress but contains useful suggestions on job hunting and self-promotion.
I like SLQ's 2.0 wiki most of the three. For extensive subjects you could have one whole wiki for each one (like the SLQ's), linked to the head wiki.
I've contributed to threads on the above website - a sample here:
- I think it would be useful to have workplace post-program analysis of 2.0 programs so that staff can reflect on what direction their service will then take. What worked, what didn't? Which applications can you develop to support the service for clients. Or build a demo into the program - guide other staff on what you can use a particular application for.
- Remember it's not something you're doing for you per se. It's something you're learning so that you can enhance your service to clients - thus it's a must do.
Adding was incredibly simple. Yes, I can see a definite place for wikis at work - readers' and researchers' advisory, subject guides, procedure manuals, service promotion...
17 June, 2009
I've been cycling, exploring, unpacking, getting lost on the roads... This is the largest city I've lived in. Toowoomba was big, but not this big. And the towns in between have been miniscule in comparison. With big, comes amazing theatre, thoughtfully developed community spaces, a string of library branches (what's not to love?) and a choice of shops. More, lots more, to explore.
May your journeys be filled with adventure.