page 36 townsville bulletin, saturday october 31, 2009
'baristas on call as text service grinds down coffee wait time' by Ryan Matheson.
Manager Jia Brooks said that 'we're always looking to find a better way to deliver our customers coffee on time'.
Over at the library, we're always looking for better ways to deliver information and resources to our customers on time - I'm going to bring this up at our customer services meeting tomorrow morning.
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